Our product

Do you have a conversation editor?

No we do not, nor do we think we will make one. The NLU's Zwerm integrates with out of the box are powerful conversation editors that can perfectly serve your needs. Zwerm is working towards self improving artificial intelligent conversations which, by their nature, don't require a human editor. We choose to invest our resources in focussing on that.

Our roadmap is currently in development. We are working on supporting more channels, integrating more systems and allowing you to trigger certain events and conversions so you can extend your creation leveraging the Zwerm ecosystem.

We do not offer preset courses. For our enterprise clients we provide on the job training. All of our developers and teams can benefit from our excellent documentation and great customer support. If you are looking to get trained let us know; we will look into this if there is enough demand.

Pricing & Billing

Yes you can. Our developer plan provides you one team which gives you access to all features, integrations and channels, including the API, up to 2500 transactions per month. This should give you plenty of resources to develop your conversations with your team, free of charge for the first 30 days.

We offer customized pricing for large businesses and enterprises. If you forecast more than 100,000 transactions per month, get in touch to talk about our enterprise plan and volume discounts.

Don't worry, we'll let you know when it's time to change your plan but we will continue to serve all requests. We might at some point choose to disable the Management Suite until you upgrade to the right plan but you'd have to be really determined to not communicate with us.

For all developer & team plans you can use credit cards (Visa, Mastercard, American Express, Discover, Diners Club, JCB). For enterprise plans we can invoice you annually and you can pay by bank-transfer.

We’re happy to offer Zwerm for free to qualifying nonprofits and charities. Our not for profit plan includes 25,000 transactions per month and all the features and benefits.

To be eligible for our not for profit plan, you’ll need to provide official documentation that recognizes your organization as a charitable, nonprofit, nongovernmental or social change entity in the country you are located in.

Transactions are the basis of our pricing model.  A transaction is any connection you, your users or your bots make to Zwerm where we either transport or store data. Our focus is on transactions because it is the only common denominator that constitutes actual usage across our ecosystem.

This also incentivises you to create conversations that lead to a better result for your users in less transactions, irrespective of your architecture. Whether you use one bot in ten channels or ten bots in one channel should not make a difference to your cost as long as the end goal to serve your customers better and faster is met.

 

Have a look at our pricing page. But generally speaking, we have three plans. Developer, business and enterprise. Since our model is based on how much you use, they all come with 30 days free.