DeveloperSign up30 days free |
BusinessSign up30 days free |
EnterpriseContact us30 days free |
|
---|---|---|---|
Monthly plan price | $9 |
$49 |
Contact Us |
Core Features | Developer | Business | Enterprise |
Multi Channel Publication | All channels | All public channels | All plus early release |
Number of channels included | Unlimited | Unlimited | Unlimited |
Unified API | Yes | Yes | Yes |
Automatic text to speech | Yes | Yes | Yes |
Automatic Conversation Data Store | Yes | Yes | Yes |
Comprehensive Conversation Routing | Yes | Yes | Yes |
Extendable open source SDK | Yes | Yes | Yes |
Conversation Tracking | Yes | Yes | Yes |
Full Conversation Data Retention | Yes | Yes | Yes |
Universal Channel Optimizer | Yes | Yes | Yes |
Omni Channel Engagement | Yes | Yes | Yes |
Pre-enriched conversation data | Yes | Yes | Yes |
Identity and Access Management | Yes | Yes | Yes |
Enterprise Scale Integrations | Yes | Yes | Yes |
Cross channel user identification | — | Beta | Beta |
Event triggering | — | Beta | Beta |
Powerful Management Suite | Developer | Business | Enterprise |
Number of users included | 1 | Unlimited | Unlimited |
Conversation Comprehension | Yes | Yes | Yes |
Full Time Conversation Monitoring | Yes | Yes | Yes |
Customer Take Over | Yes | Yes | Yes |
Big Data Insights | Yes | Yes | Yes |
Testing | Yes | Yes | Yes |
Contextual Data Structure Insights | Yes | Yes | Yes |
Access and Permission Control | Yes | Yes | Yes |
Teach your bot | Beta | Beta | Beta |
Cross Channel User Identification | — | Beta | Beta |
Teams, Bots & Users | Developer | Business | Enterprise |
Number of bots per team | Unlimited | Unlimited | Unlimited |
Number of teams | 1 | Unlimited | Unlimited |
Number of users per team | 1 | Unlimited | Unlimited |
Transactions Rates & Volume | Developer | Business | Enterprise |
Transactions | 2,500 | 50,000 | Volume based |
Extra transaction | — | USD 99 per 10,000 | Volume based |
Support & Services | Developer | Business | Enterprise |
Support channels | Email, chat | Email, chat | Email, chat, phone |
Support hours | — | Weekdays 9am–6pm NZST | 24x7 |
Response time | — | 1 business day | Priority |
Service-level-agreement | — | — | 99.95% uptime |
Customer success manager | — | Yes | Yes |
Guided onboarding & implementation engineer | — | USD 995 | Included |
Data retention | 90 days | 360 days | Configurable |
Fully Encrypted Storage | — | — | Available |
Virtual Private Cloud Deployment | — | — | Available |
Geographic hosting options | — | — | Available |
Software Escrow | — | — | Available |
SDK Insurance | — | — | Available |