DeveloperSign up30 days free |
BusinessSign up30 days free |
EnterpriseContact us30 days free |
|
|---|---|---|---|
| Monthly plan price | USD9 |
USD499 |
Contact Us |
Core Features | Developer | Business | Enterprise |
| Multi Channel Publication | All channels | All public channels | All plus early release |
| Number of channels included | Unlimited | Unlimited | Unlimited |
| Unified API | Yes | Yes | Yes |
| Automatic text to speech | Yes | Yes | Yes |
| Automatic Conversation Data Store | Yes | Yes | Yes |
| Comprehensive Conversation Routing | Yes | Yes | Yes |
| Extendable open source SDK | Yes | Yes | Yes |
| Conversation Tracking | Yes | Yes | Yes |
| Full Conversation Data Retention | Yes | Yes | Yes |
| Universal Channel Optimizer | Yes | Yes | Yes |
| Omni Channel Engagement | Yes | Yes | Yes |
| Pre-enriched conversation data | Yes | Yes | Yes |
| Identity and Access Management | Yes | Yes | Yes |
| Enterprise Scale Integrations | Yes | Yes | Yes |
| Cross channel user identification | — | Beta | Beta |
| Event triggering | — | Beta | Beta |
Powerful Management Suite | Developer | Business | Enterprise |
| Number of users included | 1 | Unlimited | Unlimited |
| Conversation Comprehension | Yes | Yes | Yes |
| Full Time Conversation Monitoring | Yes | Yes | Yes |
| Customer Take Over | Yes | Yes | Yes |
| Big Data Insights | Yes | Yes | Yes |
| Testing | Yes | Yes | Yes |
| Contextual Data Structure Insights | Yes | Yes | Yes |
| Access and Permission Control | Yes | Yes | Yes |
| Teach your bot | Beta | Beta | Beta |
| Cross Channel User Identification | — | Beta | Beta |
Teams, Bots & Users | Developer | Business | Enterprise |
| Number of bots per team | Unlimited | Unlimited | Unlimited |
| Number of teams | 1 | Unlimited | Unlimited |
| Number of users per team | 1 | Unlimited | Unlimited |
Transactions Rates & Volume | Developer | Business | Enterprise |
| Transactions | 2,500 | 50,000 | Volume based |
| Extra transaction | — | USD 99 per 10,000 | Volume based |
Support & Services | Developer | Business | Enterprise |
| Support channels | Email, chat | Email, chat | Email, chat, phone |
| Support hours | — | Weekdays 9am–6pm NZST | 24x7 |
| Response time | — | 1 business day | Priority |
| Service-level-agreement | — | — | 99.95% uptime |
| Customer success manager | — | Yes | Yes |
| Guided onboarding & implementation engineer | — | USD 995 | Included |
| Data retention | 90 days | 360 days | Configurable |
| Fully Encrypted Storage | — | — | Available |
| Virtual Private Cloud Deployment | — | — | Available |
| Geographic hosting options | — | — | Available |
| Software Escrow | — | — | Available |
| SDK Insurance | — | — | Available |